Showing posts with label Articles. Show all posts
Showing posts with label Articles. Show all posts

Tuesday, May 27, 2008

Emotional Intelligence for Team Success

Coming from our newsletter? The rest of the article is below. New on the blog? The Emotional Intelligence for Team Success article is at the following address:

http://www.verbalwise.com/resources/articles/EQforTeamSuccess.pdf


Well, in order to be effective members of a team, we must understand what we are capable of offering as individuals. We should also recognize our current limitations and our emotional triggers. If Joe knows he becomes frustrated when forced to work under extreme pressure, he can begin finding ways to avoid an outbreak of emotions that could undermine the team’s success.

From a social competence standpoint, in order to work effectively with others on the team, it’s important we know what they are capable of offering, what triggers their negative emotions, and how to help guide them down the most rational path. If the rest of the team knows that Joe doesn’t work well under pressure, they will be more capable of dealing with the problem should it arise. Furthermore, if this emotional trigger is addressed as a team, there becomes an opportunity for the other members to help Joe find ways to avoid the trigger. Open communication helps to set a proverbial bar that the team can help Joe to raise over time.

Identifying the emotional intelligence of team members and the overall team establishes a baseline for health that can be improved with effort. Some of the most collaborative environments in business, synagogues, associations and families, are those filled with people who recognize the important role EQ plays. They identify their group’s current EQ state, implement practices that improve it over time, and measure it regularly to make sure it is heading in the right direction. This results in a powerful team with self-motivated individuals who achieve amazing results again and again.


We're looking for your feedback! Please respond to our blog with your best (and worst) team experiences. It can be anytime you have been in a team situation; a sport, a group project at work, anything! We appreciate your comments!

Wednesday, March 5, 2008

Consulting, Coaching, and Training - Oh My!

(If you're stopping by from our newsletter, scroll down to catch the rest of the article, three paragraphs down). If you're just joining us, here's my view of consulting, coaching, and training!

A lot of clients ask us what the differences are among consulting, training and coaching. Well, there’s no doubt that any definition we give here will be inconsistent with our competitors and allies. But here goes:

We think traditional consulting consists of meeting with key players within an organization regarding an issue they are facing; assessing the situation or process; and making recommendations as to how to solve the problem. Traditional coaching is very much like the role of a sports coach – except it often takes place one-on-one between the coach and a business owner. Think of the high school basketball coach spending time after practice with one team member. The great thing about coaching is that since business owners do not have “bosses,” it helps them stay accountable to action. Lastly, traditional training is that process that takes place where an instructor who is considered a subject-matter expert invites numerous people to sit through an information transfer session.

Disagreements? I thought so. But before you go, here’s my take. While I am sometimes called a consultant, I usually only take on projects where I am actively involved in the implementation. That’s the best way to maximize impact on the bottom line. I focus on the business as a whole, so while I have been referred to as a coach, even by my clients – that I am not. Coaches like Kim Greenspan and Beth Miakinin help business owners become more effective at what they do – they help hold you accountable. They help you strategize for your future. Oh, and the training piece – I think … scratch that … I know that the best way to get people to change is to help them along the way with experiential learning and a methodology for applying it to their own situation. Information transfer and/or education is great, but so much better if it drives people to action.

Tell us what you think about consulting, coaching and training!

-Tammé

Thursday, February 7, 2008

Avoiding Unwanted Viruses

If you're coming over from the newsletter, this is the continuation of the article in the February issue. If you're just joining us, here's some tips to avoid unwanted viruses. If you'd like the part of the article that precedes these tips, email kristen@verbalwise.com!

Follow these simple tips to avoid unwanted viruses:
1.) If you know the name of the person sending a message with an attachment, don’t automatically assume it’s from them. Look at the subject line. If it doesn’t make sense to you, don’t open it.
2.) Spam filters sometimes filter out perfectly good messages. Check them regularly to make sure wanted emails are not being filtered. If you find one, make sure to add the sender’s name to your contacts list and/or white list. See # 3 below for Outlook steps.
3.) Set up your spam filters to work for you.
a. In Outlook, go to Tools Menu, select Options, Choose the preferences tab (which will probably already be selected); choose the junk mail button; choose the safe senders tab; click the add button, type in an email address (tamme@verbalwise.com) which is good for people with personal emails like yahoo, gmail, etc. Or, you may entire a domain (@verbalwise.com), which will allow anyone from a specific company to contact you. This is a good idea for companies you trust and work with regularly.
b. In other email applications, it’s sometimes as easy as adding people to your contacts list. So, when you sign up for a newsletter or meet a new prospect, add the name and email address to your address book!
4.) VerbalWise does not send attachments unless we are working with a specific client who is expecting them. You may want to follow the same practice to help your recipients.

Hope these tips help you to avoid unwanted viruses (after all, what virus is wanted?) Feel free to comment if you have some tips of your own that go along with these!